Decides at 18:00 whether to sit outside, and checks the weather first.
Make
Panel
Five personas score every variant. It is a filter, not customer research — it applies a rubric someone wrote down, it does not observe a reaction.
The panel’s most useful single behaviour is discounting a creative aimed at the wrong hour: a morning persona drops a well-written evening ad by three points on daypart fit, which catches a good ad pointed at the wrong slot before a human spends attention on it.
Scores by slot
| slot | marina evening | value | resident | brand manager | commuter | mean | spread |
|---|---|---|---|---|---|---|---|
| eid-evening | 7.8 | 7.2 | 7.1 | 7.0 | 6.2 | 7.07 | 1.52 |
| morning-deira | 6.6 | 7.4 | 7.0 | 7.0 | 6.6 | 6.91 | 0.78 |
| summer-detox | 3.5 | 4.0 | 4.2 | 2.4 | 4.3 | 3.69 | 2.00 |
Spread matters as much as the mean. A creative every persona scores 6 is a different thing from one scored 9 and 3 — the second has found an audience and lost another.
Who is on the panel, and what each gets wrong
Price-led, early, and sceptical of an offer that does not state its terms.
Comes with family at the weekend and plans around opening hours.
Not a customer. Reads for voice breaches and for claims that will need defending.
Buys the same thing every weekday and will not read a second line.
What this is not
It does not observe a reaction; it applies a rubric. Treating a panel score as evidence about real customers would be the single worst misuse of this application — so every persona states what it over- and under-weights, the panel reports its spread as well as its mean, and the score is computed in code rather than by a model, so it is the same number every time it is asked.